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  • Can I really make money working from home?

    Can I really make money working from home? Nearly everyone is caught up in the inflation spiral when there is just not enough to go around

    Doing a home side income.

    Can I really make money working from home?

    Let’s face it many of us have had a second income for years trying to make ends meet. Gee, I have done this since I was a kid. I reckoned that it was better to do something productive than to waste time doing nothing.

    Furthermore is the security of having a second income. If one gets taken away you are not lost altogether.

    And finally having streams of income is your financial security.

    Selling your hours for dollars. This is limited by time
    Some will do it by investing in Real Estate and borrowing to buy a future.
    Others will enter the share market and gamble on other people’s abilities ( and manipulation)
    Now the new fun is the rollercoaster ride on The Crypto market backing a virtual coin into the future.
    Last but not least is marketing on the internet. Entry is cheap, and involvement by choice and the results are unlimited.

    Types of internet marketing

    This is not a one-trick pony. There are many opportunities to suit nearly anyone. This is despite age, race, or location.
    E.Commerce or online shopping
    Blogging
    Funnels
    Social media
    Affiliate marketing
    Email, SMS or direct response marketing.

    Each one uses the internet a customer base and a product to sell. A pretty simple formula.
    The idea is to pick the one that suits you.

    The benefits of available training

    Knowing what you are doing and where you are going is the first steps to making money.
    The training at Wealthy Affiliate is the best on the market and it is super easy to follow. It has transcripts and videos
    and courses for beginners and the most experienced operators.

    Thins change all the time and staying ahead of the changes is necessary because they do make a difference.

    Training comes with a great forum where successful operators share their wisdom.

    Working from home has changed

    We tradittionalyy thought of working from home as a second or part time job however after covid the rules changed.
    People of all types now work from home in full time occepuations.
    Therefore it is now working from anywhere. Home, a cafe , the beach, on holidays. Where ever and when ever the mood takes you.
    People are making big incomes and enjoying an idealic lifestyle at the same time.

    When you want others to do it for you

    Many of us are shy and hesitant to start a journey that takes us out of our compfort zone. That is why joining a group that takes all the hard work is at time a wise option. In fact I added this plan to my other online activities to supplement the income.
    Michael Cheney is a Scotish guy that has been there and done it all over the past 20 years. Therefore he certainly brings a lot of value to the table.
    Of course you need to be carefull of so called get rich quick schemes but this one ticks all the boxes.

    This sytem will return you money almost from day one as you build to a higher level of return.

    Can I really make money working from home

    Absolutely, if you follow a few guiding principals and are prepared to do some of the work. You can do it with low cost marketing or paid advertising but under guidance so you don’t waste the opportunities.
    Paid marketing may bring a result a bit earlier if done correctly.

    Wealthy Affiliate has many five figure earners and a top level with those over the $million a year. However you only get to these levels with consistent action.

    Clickbank can take you to $2000 a month in three months or get your money back so there are a lot of opportunities.

    However they all take a lot of input by you. The higher dollar value input the quicker the returns is the general rule.

    Conclusion

    The only thing stopping you is starting the journey. That first foot step is ofeten scary but I have given you sure fire ways to make it happen.
    Anyone anywhere can be an online marketer and that includes you.

    Can I really make money working from home by Peter Hanley

    Why does failure look so bad

    Should you pay money to learn internet marketing


  • NBN news and best features

    NBN news and best features

    Here Peter Hanley looks at NBN news and its best features. Be sure to ask the questions at the start of the cycle and not when it is too late to make the changes you desire

    NBN and your phones

    First of all, It is true that NBN is only a carrier and never sells retail plans nor does it talk to customers. It wholesales its service to the market retailers Like Telstra, Optus, IINet, Vonex etc.

    The next issue is that there are layers of retail and that the first layer carriers then on-sell to a second layer etc.

    When you understand this method it will help in your selection.

    The Third layer contacts the first layer who contacts NBN and then back down the chain to sharing the information.
    It is very easy to get the message confused by playing Chinese whispers,

    Furthermore, is that they all move the customer support activity offshore to use the available cheaper labour and to build your frustration.

    The Speed of service

    Now you can focus on the speed of the service, do you get what you pay for?

    You should check this, just Google Speed test, and pick a carrier like Telstra and GO.

    It will never achieve  100% but it could get close. I tried two companies this week one on a 25 Mbps service that achieved a
    credible 23.9 Mbps. This was around midday

    The other was a 100Mbps service that achieved only 74 Mbps
    at a similar time.

    Don’t pay for more than you achieve.

    When you don’t get what you pay for you can request a  downgrade to a tier below.
    With the above example, he could be as well of on paying a 50 plan than going halfway to a hundred. But for about $10 why change.

    You can pay for fixed performance.

    Selected carriers will guarantee a fixed performance during those busy hours. These are times when the kids get home from school and when the gamers begin during the evening. If you are active during those times this is a great option.

    Cheap plans are generally a cheap service

    The NBN channels can only take so much traffic so if they are overloaded you will get congestion.

    The NBN price to carriers is fixed so they need to maximise their returns by maximising channel efficiency
    Something has to give, and you wear the pain.

    Not all carriers have equal options

    This needs to be sorted out at day one. As an example, Optus cannot, or will not forward the caller number on call forwarding. If you want this option take another choice.

    The Commander group take a lot of time to make simple changes so think carefully if you change regularly.

    Telstra can not provide  Line hunt and call forwarding as a standard option. This was a problem for a few of our clients but we established a new protocol to correct this problem.

    You will find new benefits

    You can, however, have more than one rotary group with some carriers. I was with a customer today that had two lines in the workshop and two in the office. Both diverted to Verdi on no answer.

    It is true that even the best phone systems had problems with this.

    Most carriers don’t offer a speed upgrade for consistent performance. I use Vonex for this because they offer three different choices at a very small premium.

    Is NBN better than what we had

    When you struggled with very low ADSL speeds for many years this is a godsend. It has a price advantage, user facility advantages, Speed and support

    You will really benefit from this.

    NBN news and best features is an article by Peter Hanley.

    NBN news

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    Contact Verdi on 1800116116 for more information

    Internet for business news is also available

  • Hosted phone system and handsets



    Hosted phone system and handsets

    What are the Hosted phone system and handsets available on the Australian market and are they any good for small business?

    A relatively new product in the Australian market is using Cloud-based phone systems.

    This is instead of investing in expensive infrastructure.

    Are many companies using this?

    It really has taken hold for many reasons, not the least being price and the services offered.

    One Australian Company associated with the writer is Vonex Limited which recently announced they had put in place 27,000 services to date.
    By any means, that is a big Phone system and in the month of January 2019, a further 1000 units were added.

    I can discuss this professionally having been part of the effort behind the growth.
    Not a huge part I admit but a working part that gave me great in-site into the workings.

    No problems with the cutover

    NBN faults

    When changing phone systems there is always a worry that you will have a lot of downtime and your business will be affected.
    That worry seems to be unfounded.

    What carriage  systems are used for hosting

    I have used the New NBN system with an unlimited 50 Mbps download speed plus ISDN 2 that achieved a credible 15 Mbps speed. Both systems are using Voice and Data on one line.

    Plugging Handsets in.

    The handsets were all pre-configured before being dispatched so it was a very simple plug-and-play operation.
    Calls were being made in minutes and transferred around the office.
    In one location I had a problem with the time and date on the handsets so I needed to call Support for assistance.

    The wait time on the call was only a couple of minutes. if that, and A simple factory reset solved the problem.

    The talk experience is consistent and does not contain that hollow effect experienced in time past.

    Buying a phone system v handsets

    There is an argument that your own phone system will be cheaper over the long run and outwardly this may be true.

    My problem is with ongoing maintenance and removal costs on termination or relocation.
    Pick up your handsets and walk out or pay Technician fees to de and re-install a system.

    Both have good tax implications with hosted being a straight line and a new system currently written off in year 1.

    My brief back of the coaster says that in-house maybe $1000 cheaper over 5 years.

    This is without some of the features of a hosted system.
    Branch office, home worker, Phone twinning with mobiles, and conference calls to name a few.

    How do you make a choice

    First of all the number of handsets is a guide.
    Under 5 you will be better of hosted.
    over 10 perhaps a phone system will win.

    Having In-house technical ability can be required for fixed systems.
    Hosted is plug and play

    The number of outbound calls also comes into effect.
    when you are paying for Unlimited call packages low use may be detrimental. Pre Planning can fix this

    A short-term experience provides Hosted with a greater cost benefit.
    Say 24 months or less.
    Upgrades are really easy with hosted whereas fixed has a higher cost.
    The cost varies with usage which is sometimes hard to project>

    As stated Moves and changes are easier with hosted

    In summary

    Larger systems lean towards fixed installations
    Future uncertainty, upgrades, moves and changes
    benefit hosted.
    Quality of service  is equal
    Additional services generally favour hosted.
    Not all systems or carriers are equal so always check first.
    Phone systems vary in price so buy carefully.

    Finally

    Hosted systems are now as good as you can get. Old problems have been eliminated and they get my tick of approval as the first choice for small business.

    NBN faultsPeter Hanley 1800 116 116

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  • NBN News The Danger of a cheap service

    NBN News The Danger of a cheap service.

    Here Peter Hanley discusses NBN News The Danger of a cheap service and how you can be left without a service over just a few dollars a month.

    How the NBN pricing works.

    NBN Co has a regulated fixed pricing schedule across all carriers on the supply of services. There are certain tiers and obligations but the price is known to all and every carrier works on that.

    Second tier carriers buy from the first tier carriers and on-market the product to the consumer at a naturally reduced margin.

    The NBN margin problem begins here.

    To establish a market position you either need a big marketing budget or a price advantage over the other suppliers.
    If you have neither of those sales are going to be very low and the business model may be stretched beyond profit potential.

    An example of an NBN pricing collapse.

    I am sure you have heard of the ultra low price carrier Amaysim who resells Optus mobile capacity and recently launched into the supply of NBN services.
    It is reported they signed many customers to the cheap service but then pulled the plug.

    To not disadvantage the user they evidently sold or handed the customers to Southern Telco, who only informing the customers late in the change.
    Come the day of change and some/ many customers were left without any service. Not for hours or days but for weeks.

    Now there is nothing wrong with what they did and I am sure both carriers went out of the way to appease the customers and provide a great service but it was not all a bed of roses.

    Does this show the way to similar events

    If you are a home user the event is annoying even extremely irritating and has you shouting to all and sundry how unlucky you are.

    If, however, you are a small to medium business the experience can cost you many thousands of dollars in lost revenue and customers.

    The answer is simple, your price is a function of service and the cheaper the price the worse the service.
    This is not Einstein stuff. The buying price is fixed so something has to give somewhere.

    I understand one well-known carrier with a good size NBN  base is working on a margin close to $1.50 a customer. That my friend is a recipe for a disaster.

    Overcoming cheap NBN pricing

    One way to overcome this problem for the carriers is to sell value-added services like Telephone hosting where the profit can be enhanced with the addon services.

    Again my cautionary warning on NBN

     

    We the consumers have no contact with NBN, not for faults, nor service or in fact anything.
    You contact your carrier who contacts NBN and negotiates the problem.
    Imagine further when your supplier buys service off a carrier who buys from NBN.

    There are many companies like this in the market and many people dealing with them.
    The problem is when you have a fault.
    You dial your provider and explain the problem in full and how you are being affected.
    They then contact their provider and explain the problem as they understand it.
    Then they contact the NBN to find a valued solution.
    Nothing could ever go wrong here.

    This also extends to solution providers and hosting companies. Are you dealing with the Hosting Co or a dealer?
    The same Chinese whispers campaign goes up and down the chain trying to attend your fault.
    I had one circumstance where the supplier stopped communication because it was time to finish work, knock off time was 6 PM. I can understand that but I was in Perth and it was only 3 PM.

    NBN Channel loading

    We all know that the internet slows down under peak loading, NBN is no different and it also suffers from Channel stuffing.
    The more customers on a given channel the greater the opportunity for the carrier to make money.

    If you are on a cheap service you are going to suffer service degradation of some kind either now or in the near future. If you are a business client this may not be suitable.

    Pay for what you get on the NBN

    You do have the opportunity to pick a product that maintains a quality of service with some carriers.
    The difference in choice is only about $10 a month to guarantee sufficient speed to run your business for all hours of the day.
    This is not available with all carriers so ask the question upfront.

    The NBN Is not overly complicated

    It really is a simple supply line of a product regulated by the government and then handed to a mass market who want your business at any cost.

    Peter Hanley
    I have been involved in the Telco business over several decades and am
    a dealer for VONEX a wholesaler of NBN services, hosting products, broadband services and Mobile phones. VONEX is a listed Australian company

     

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  • NBN and your phones

    NBN and your phones




    NBN and your phones

    NBN and your phones

     

    Here Peter Hanley talks about NBN and your phones versus the ADSL alternative and what is the best available service for your business.

    This week we have connected two similar businesses to a new service, one on NBN and the other on ADSl2 because NBN was not available.

    First of all the carrier selected was Vonex.

     

    Interestingly the NBN connection was about 30Klm from the city centre the other about 2 km where NBN won’t be available for at least 18 months.

    In both cases, I chose a hosted phone service to work with three handsets each plus data.

    The NBN was on a 50Mbps plan and we achieved about 47mbps so we had a bundle of capacity to work with.
    The NBN was delivered in less than a week and the handsets a bit longer.
    The Modem came up instantly and connected to the data points being laptop computers at various stations.
    The phones were similar and started working from the moment of installation. With Vonex these are all pre-programmed so you need to do nothing with them.
    We chose to not use the onboard messaging and diverted all the calls to Verdi messaging as this had worked really well for some years.

    What were the shortfalls with the NBN service?

    We had to change the time on the handsets due to Daylight saving but a quick call to service fixed that so all in all an exemplary display of installing a hosted system.
    Cost was $34.95 a handset including calls and NBN at $80 a month. A total of $184.85 a month. $61 per user data and calls
    This was a bit dearer than the budget program because we wanted a guaranteed consistent speed during the working day. This option is not available with all carriers.

    So what about the ADSL 2 service where NBN was not available.

    This was interesting, the line took longer to connect at about 8 days and then we had to wait for the ADSL service to be installed and Handsets to be delivered. Consequently an overall result of about 10 working days to an existing service.

    ADSL services seem to be getting better.

     

    We tested the ADSL when it was loaded and achieved a download speed of over 13 Mbps. This is about equivalent to a bottom level NBN service and quite functional for a business service.

    We installed two fixed handsets and a cordless to cover the office. As a Voice call takes slightly less than a Mbps the effect on Data is not drastic.

    I had no problems with the Modem or the phone connection. The longest time taken was unpacking the handsets and getting rid of the packing.

    In both cases I had a Tech visit the site and complete the cabling requirements prior to the installation.

    The cost of this was $34.95 a handset including all calls $31.95 for an incoming line and $60 a month for ADSL 2 a total of $196.80 so just dearer than NBN. $65 per month per user

    The payback on this is easy to construct. The three handsets cast about $650 (varies with models) and the 24-month cost is $2516 a total of $3166.

    A financial gain over a new phone system

    If we employed a phone system at $2500 installed with three handsets and a Biz complete service including calls at $2158 ($89.95 a month) the total cost is $4658. This does not include any service call outs or problem-solving. The phone system at the end would have a value of about $400 if you were lucky.

    So, in conclusion, we achieved a similar result with NBN and ADSL service in a small office environment. We achieved a cost saving over the 24 months that would continue for a lifetime.

    A hosted phone system proved better value than a fixed system

    You need to allow for up to a couple of weeks for completion and
    to be up and calling and downloading Data.
    NBN is vastly superior in speeds but ADSL is sufficient in most cases.

    Especially relevant With the ADSL connection is that we have made a provision for expansion.
    When extra staff are employed ( up to about 10) we have an option to take a second service and use one for phones and one for Data bringing the cost down to around $53 a month per user.

    Vonex as a carrier

    Finally, as a Dealer for Vonex I can not help being impressed with the service delivery, Communication is consistent and support hold time is seconds not hours.
    This makes my life easier as the first point of call and you are not left in the dark.
    Call me any time for an estimate and ideas for your business.

    Excellent delivery
    Great prices
    consistent performance
    And highly capable support

    1800116116

    Peter HanleyNBN and your phones

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  • NBN Problems and you

    NBN Problems and you




    NBN Problems and you.

    Here we discuss NBN Problems and you. I read every day about terrible customer experience yet it should not be contemplated with a bit of planning.

    Neither Rome nor the NBN is built in a day

    First of all a warning to you all. Do not wait until the last minute to order an NBN service.
    Every order has a timeline depending on many variables but always allow a couple of weeks for the procedure.

    I have experienced several times where clients have had lines removed in the period when connections cease. You lose your number your internet, your phone line and your business.
    It is harsh but you do have a full 6 months of warning so act early.

    New NBN Bundle offers higher speeds.

    The industry is trying to move everyone up a peg so the old favourite 25 Mbps is probably dearer than the 50Mbps. the difference is results is marginal but you are better off with the greater speed connection. Particularly with Voice traffic.

    Yes you do have to go NBN

    It is not a choice going to the NBN it is only a choice of carriers and performance.

    NBN use several ways to market and what comes to your place is what they choose. You have no choice in this. FTTN, FTTC, wireless etc. So get over it and let’s get on with it.

    Carriers and the NBN

    Carriers vary, the cheap are cutting corners the expensive trading on a name so who do you choose?

    You should check and compare for what you need in your business. A basic service that slows during peak times a medium that monitors the peaks or a service that maintains a consistent standard. There is a small price difference but it could be worth it.

    No diversions with NBN

    Our traditional divert my phones is not always standard with NBN Carriers so if you want to maintain a Verdi service or calls to your mobile think about it. Ozmail and Optus are two that have very limited facilities.

    Configure time

    When you order an NBN service they need time to configure your service and send out modems and or Handsets where required. It usually takes up to a couple of weeks so be patient

    This is just a quick update and a reminder to act early.

     

    NBN Problems and you, don’t delay and allow time.

    NBN Problems and youPeter Hanley
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  • NBN Connection

    NBN Connection

    NBN Connection

    NBN connection

    Here Peter Hanley looks at how one site had there NBN Connection done and the timeline for achieving the procedure from start to finish.

    Waiting to sign a lease

    With any new site, nothing can start until the lease is signed and agreed. This is sometimes frustrating as you want to move in on day one. However, you have to wait or risk paying for something you can’t have.

    This was the case with a Solomons carpet store that had moved due to Fire destroying the old building.
    To start they managed to get new premises that were recently connected to the  NBN.

    What NBN plan did we choose?

    NBN connection

    We were fortunate that Vonex had recently introduced a new plan that provided 50 Mbps upload that is more than we need for Voice and data.

    Vonex is one of a few business  carriers that provide three levels of NBN so that you can choose price over performance, We opted for the Standard package that they claim
    “An upgraded service providing a more consistent experience and better speeds during peak times.”

    What did the NBN cost?

    The cost for unlimited was just $80 a month on a 24-month contract with free connection and a free modem.
    Onto this, we added two handsets at $34.95 a month including calls so an all-up cost of just $150 a month. In the old premises, they were paying this for calls only so an improvement of $50 a month.

    NBN timeline

    We placed the order on 22-10
    it was confirmed on the  23-10
    The modem arrived on the 28-10
    Installation was AM on the 29-10
    Speed test showed 47.6 Mbps download speed across the shop.

    So the result was 7 days from order to completion with maximum performance and minimum price. I consider this an excellent result except for some outside interference.

    Interference on the NBN

    A supposed Telstra tech was on site and gave opposing advice to the customer. This had to be quickly corrected, Vonex had done the job as described. My point is to trust your supplier they know what they are doing.

    When NBN services are formatted correctly and the right companies used the service will deliver results as expected.

    NBN connectionPeter Hanley
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  • NBN news it must work

    NBN news it must work

    NBN news it must work

     

    No more days of air when changing to the NBN news it must work under new legislation

    A lot of users may have wished they waited for this.

    New rules introduced by the Australian Communications and Media Authority (ACMA) are designed to stop households being left without any access to telecommunications services when there are hiccups during their migration to the National Broadband Network.

    The new Service Continuity Standard is the latest in a slate of regulatory measures taken by the ACMA to improve end-user experience during and after the transition to the NBN.

    Under the standard, which takes effect on 21 September, where feasible NBN and telecommunications providers must not disconnect existing fixed-line services unless a new NBN connection is working.

    If there is a problem during the migration, legacy copper-based services need to be reconnected where possible or an alternative service offered while the problem is resolved.

    The standard takes effect “where the migration of a legacy service to the NBN has been unsuccessful, and is unlikely to be successful within a reasonable period of time” and “where the migration of a legacy service to the NBN has been successful, but a voice service or broadband service cannot be supplied to a particular consumer on the NBN for an unreasonable period of time, and it remains readily feasible to supply legacy services to that premises”.

    An information sheet to be provided

    The ACMA has also issued a Consumer Information Standard that requires a retail service provider (RSP) to offer an information sheet to prospective customers that contain details of its plans, in a similar fashion to the critical information summaries that accompany mobile phone services.

    Is it true the majority have a bad time?

     

    “They, the carriers say the majority of consumers are having a good experience in their migration to the NBN, unfortunately, a number are not,” ACMA chair Nerida O’Loughlin said in a statement.

    “Telcos need to step up to provide better information to their customers and make sure they are not left without a service during their migration to NBN-based services.”

    original document by Rohan Pearse at Computer world

    This is not the only time of problems as the carriers are consistently having downtime reports and this includes the leaders in Telstra. Optus IInet etc

    Peter Hanley

     

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  • NBN best buys

    NBN best buys

    What are the  NBN best buys and plans, we had a look
    at The Mozo report today for there best results?

    I have reprinted some here and provided a link to a full report

     

    What are the Mozo Experts Choice Awards?

    Now in their fifth year, the Mozo Experts Choice Awards
    provide a platform to highlight products in the market
    place we believe offer great value to Australians.

    For the 2018 NBN awards, 100 retailers of home
    NBN plans listed on the NBNCo website were compared
    by our money experts.

    The best NBN plan for you will depend on your interne
    usage needs as well as your budget, so there are several
    categories of awards to help you narrow down your search.
    To calculate the minimum cost of each plan option, Mozo’
    money experts considered the monthly plan cost as well
    as set up costs, and the lowest cost modem available.
    For TV package options, the upfront cost of the TV Box
    was also included.

    For details on how we crunched the numbers and
    determined the award winners see our
    NBN methodology report or get more info about our
    judging criteria and read our NBN FAQs. Plan details
    are shown as at 1 May 2018.  Full l MOZO report

    NBN Provider of the year: Exetel

    Taking out the coveted NBN Provider of the
    Year title is homegrown internet retailer Exetel.
    Exetel’s NBN plans won across a broad range of
    categories in the Mozo Experts Choice Awards
    and overall ranked highest for best value.

    Peter Hanley

    NBN best buys

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  • NBN faults

    NBN faults

    Is The Governments  NBN built on quicksand?

    In this letter to The Canberra Times, Chris Ballantyne took out his grief by blaming the NBN faults back on to them.

    He said;

    We are plagued by ageing cables and junction boxes accessed by technicians from numerous internet service providers who are answerable to no one for outages they cause while fixing the problem they are working on.

    Although NBN Co owns all the cables in Canberra, it does not have a record of who accesses them, allowing technicians to take shortcuts and work in haste without any retribution for the problems they create.

    After less than two weeks of moving to the NBN, my service was cut off.

    A technician had disconnected my line at the junction box on a power pole 15 metres from my house. I discovered later two neighbours’ lost their service on the day mine was restored.

    This didn’t surprise me given the jumble of wires and the rough way my technician restored the junction box cover in his haste to move on to the next job.

    A week on and my service was down again with the same symptoms.

    I suspect another technician has been at that junction box. This time I had to wait four days for a technician as they don’t appear to work on weekends.

    Eight days out of 28 without an internet service is Third World standard.

    While NBN Co allows untraceable access to its infrastructure by unaccountable technicians, its reputation will continue to be tarnished.
    unquote.

    From a different view on NBN

    As an interested spectator, I try and view each of the problems in terms of guilt.
    The carriers certainly bear a lot of responsibility for the faults that are often termed as NBN problems.

    The case above was clearly a carrier fault but was NBN also responsible.

    The model allows unfettered access to all and sundry and incompetence may well be rife across those playing with our internet.

    The NBN model lays itself open to downtimes never before experienced. It is one thing with bumbling technicians that lack cohesive training and responsibility.

    Foul Weather effect on NBN

    The Weather conditions now have a far greater impact than in the good old copper days.

    NBN faults

    Why just this week I awoke to no internet after a night of storms. No problem. Reset the modem and move on. It was only later that I realized my home phone line had also been down most of the night. As an on-call worker, this is a serious issue.

    I often hear bad weather reports being responsible for outages across the state.

    Our Power went out this week in the middle of a storm. Lasted about two hours in the middle of a working day. No phones, no internet, no coffee what a problem.
    In the good old days, we always had a fall back telephone that would continue the service.

    Mobile Data and NBN

    For bigger business you can use mobile data as a fallback, at a price, but well worth it in a busy industry. No so for us little folk.

    Should NBN take more responsibility for its contractors? Yes, it should they are the income generators of the business and should be accountable.

    How often do you see Technicians working on connections in any area, many times a day in a small location so the opportunity to fault is very high?

    I live with my phone and Internet as a small business and I want better.
    Not just speed and price they are down the list of needs.

    Uncompromised service is top of the list. Compare that with the OECD countries and see where we rate,  My bet is not very high.

    NBN faults

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